Covid-19 protocol
Delivery service maintained with disinfection of goods for your safety.

Frequently asked questions

For additional questions, contact us!

1.About composition of my skateboard :

What parts are needed to build a skateboard?

If you want to buy a complete skateboard retail (piece by piece), you must provide the following essential parts:

  • One board = the deck. It is always accompanied by a free grip (anti-slip surface and raised included).
  • A pair of trucks = the part that connects the wheels with the board.
  • A pack of screws to attach the trucks to the board.
  • A set of 4 wheels.
  • A set of 8 bearings because it takes 2 bearings per wheel.

If all these elements are present in your order, we will build the skateboard for free before delivery. If you prefer to do the editing yourself, you must leave us a message in the "comment" during the ordering process.

2.About my account :

I forgot my password, how can I get it?

Visit the login page "My Account" and locate the terminal block "Already registered?". Click on the link "forgot password?" and follow the process.

3.About Secure Payment / Billing :

What are the payment methods available on the site?

You can choose between two methods of payment:

  • Secure payment: credit card Visa, MasterCard and E-card.
  • Pay with PayPal: CB, Visa, Mastercard, Maestro, Aurore, Cofinoga, 4 étoiles, American Express, Discover and direct payment with your bank account if it is saved on your PayPal user space.

Is the payment secure on the website?

Yes, all your data is encrypted by SSL and we use the 3D Secure system to identify the holder of the card and thus protect you in case of theft.

Can I get an invoice?

Yes, you can download your invoice after each command in the "My Account" > "my orders".

4.About opening hours of the store :

Where is PLAY Skateshop and what are the hours?

PLAY Skateshop is a skate shop located in Beziers, in the south of France:
25 rue de la Citadelle
34500 Béziers
Opening hours of store: Tuesday to Saturday from 10h to 12h and from 14h to 19h.